BSB40120 - Certificate IV in Business (Leadership)

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Qualification Code BSB40120
CRICOS Code 086996F
Qualification Name Certificate IV in Business
Duration 52 weeks full-time
Course Cost $6000
Delivery Site City Campus – Level 11, 190 Queen Street, Melbourne, 3000
Delivery Mode Face to face classroom delivery

Who can enrol

Target group for this program will be the international students over the age of 18 including mature aged clients who are seeking to develop or improve their business skills and management principles, gaining the foundation skills in business practices, technologies and innovation.

Entry Requirements

Applicants must be minimum of 18 years of age at the time of commencement
Minimum IELTS score of 5.5 or PTE score of 42 or Certificate III in EAL or equivalent
Applicants must have completed Year 12 or equivalent
All applicants must achieve the below ACSF level for each a ACSF skills.
Learning 5
Reading 4
Writing 4
Numeracy 3
Physical Resources requirement:
Applicants must bring their own devices (Bring your own device - BYOD) to facilitate the training and assessment activities.

Pathways from the qualification

After achieving this qualification, individuals could progress to the Diploma of Business or other diploma qualification within the Business training package.

Employment Pathways from the qualification

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
Possible job title includes:
General Administrator
Executive Personal Assistant
Office Administrator
Project Officer
Sales Account Assistant

Course Structure

To attain the qualification, 12 units must be achieved, consisting of:

  • 6 core units and
  • 6 elective units
Core Units
Unit Code Unit Description
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
BSBCRT411 Apply critical thinking to work practices
BSBTWK401 Build and maintain business relationships
Elective Units
Unit Code Unit Description
BSBXTW401 Lead and facilitate a team
BSBPEF502 Develop and use emotional intelligence
BSBHRM413 Support the learning and development of teams and individuals
BSBSTR401 Promote innovation in team environments
BSBCMM411 Make presentations
BSBPEF401 Manage personal health and wellbeing

Please note: The elective units may change without any prior notice. Refer to course strategies for updated information.

Placement Requirements



Assessment will usually commence in the session following delivery. As this is a competency-based program, assessment continues throughout the program until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed. Students will be required to perform in a range of assessment tasks including and not limited to:

  • Written Assignment
  • Demonstration
  • Role Play
  • Project
  • Case study

Course Credit (CT / RPL)

Credit transfer is a process that provides students with agreed and consistent credit outcomes for components of a qualification based on identified equivalence in content and learning outcomes between matched qualifications.

The recognition of prior learning (RPL) pathway is appropriate for candidates who have previously attained skills and knowledge from outside the formal education and training system and which includes work and life experience.

Students may apply for RPL or Credit transfers for any unit in which they can successfully demonstrate competency.


I chose NTCA because of their Certificate IV in Business course directly focused on what I wanted to study. The options sounded perfect and just what I was looking for. I had half year of studying in a smaller, more engaged atmosphere and class.
Throughout my time here, the college has delivered what they offered and I have learned more in NTCA than many of my friends who attended university and other colleges. I am really pleased and would recommend NTCA to everyone.

– Siew Ching,

It has been a great experience study Certificate IV in Business at NTCA. My friend recommended this course from NTCA and honestly I am not disappointed. The education has not only advanced my professional prospects and future career development, but more importantly it has been an investment in my well-being and personal growth.

– Gursimran Singh,