ICT30120 – Certificate III in Information Technology

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions including, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development.
Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.

Qualification Code ICT30120
CRICOS Code 099749C
Qualification Name Certificate III in Information, Digital Media and Technology
Duration 38 weeks full-time
Course Cost $6000
Delivery Site City Campus – Level 11, 190 Queen Street, Melbourne, 3000
Delivery Mode Face to face classroom delivery

Who can enrol

Target group for this program will be the international students over the age of 18, including mature aged clients who have the following ICT skills and knowledge demonstrated through education or work experience, such as:

  • configure and use computer operating systems and basic computer hardware,
  • work and communicate effectively using information and communications technology (ICT) systems, equipment and software
  • operate word-processing and a spreadsheet application package
  • use digital media technologies to support design brief requirements

Entry Requirements

Applicants must be minimum of 18 years of age at the time of commencement
Minimum IELTS score of 5.5 or PTE score of 42 or Certificate III in EAL or equivalent
Applicants must have completed Year 12 or equivalent
All applicants must achieve the below ACSF level for each ACSF skills
Learning 4
Reading 3
Writing 3
Numeracy 3
Physical Resources requirement
Applicants must bring their own devices (Bring your own device - BYOD) to facilitate the training and assessment activities.

Pathways from the qualification

After achieving this qualification, individuals could progress to Certificate IV qualification within ICT training package.

Employment Pathways from the qualification

Job roles and titles vary across different industry sectors. Individuals completing this qualification will support information technology activities in the workplace across a wide range of ICT areas, including:
Possible job title includes:
Technical Support
Network Administration
Web Technologies
Software Applications and Digital Media Technologies

Course Structure

To attain this qualification, 12 units must be achieved, consisting of:

  • 6 core units and
  • 6 elective units of which:
Core Units
Unit Code Unit Description
BSBCRT301 Develop and extend critical and creative thinking skills
BSBXTW301 Work in a team
BSBXCS303 Securely manage personally identifiable information and workplace information
ICTPRG302 Apply introductory programming techniques
ICTSAS305 Provide ICT advice to clients
ICTICT313 Identify IP, ethics and privacy policies in ICT environments
Elective Units
Unit Code Unit Description
ICTWEB304 Build simple web pages
ICTWEB305 Produce digital images for the web
ICTWEB431 Create and style simple markup language documents
ICTICT309 Create ICT user documentation
ICTICT302 Install and optimise operating system software
ICTPMG411 Support small scale ICT projects

Placement Requirements



Assessment will usually commence in the session following delivery. As this is a competency-based program, assessment continues throughout the program until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed. Students will be required to perform in a range of assessment tasks including and not limited to:

  • Written Assignment
  • Demonstration
  • Role Play
  • Project
  • Case study

Course Credit (CT / RPL)

Credit transfer is a process that provides students with agreed and consistent credit outcomes for components of a qualification based on identified equivalence in content and learning outcomes between matched qualifications.

The recognition of prior learning (RPL) pathway is appropriate for candidates who have previously attained skills and knowledge from outside the formal education and training system and which includes work and life experience.

Students may apply for RPL or Credit transfers for any unit in which they can successfully demonstrate competency.


This Certificate 3 in IT course is perfectly match with my current job. From this course, I get lot of knowledge/ ideas to integrate in my work. Also, I have been able to learn many new things about new technologies. It is a good opportunity for people who want to learn about ICT.
Lastly, I would like to thank to NTCA for providing the wonderful opportunity.

– David F.,

Certificate 3 in IT course is Amazing! My trainer explained Tech in simple terms and made accessible- definitely made you think of using technology in a constructive and efficient manner. Session was well-balanced and interactive in terms of understanding the useful software and websites that can be incorporated in the classroom.

– Kiang Meng TEOH,