BSB50420 - Diploma of Leadership and Management

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.
They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Qualification Code BSB50420
CRICOS Code 098816E
Qualification Name Diploma of Leadership and Management
Duration 52 weeks full-time
Course Cost $6500
Delivery Site City Campus – Level 11, 190 Queen Street, Melbourne, 3000
Delivery Mode Face to face classroom delivery

Who can enrol

Target group for this program will be the international students over the age of 18 including mature aged clients who are looking to develop their skills and knowledge in apply critical workplace thinking practices, implement strategies and policies or wish to upskill their existing industry/educational knowledge and skills.

Entry Requirements

Applicants must be minimum of 18 years of age at the time of commencement
Minimum IELTS score of 5.5 or PTE score of 42 or Certificate III in EAL or equivalent
Applicants must have completed Year 12 or equivalent
All applicants must achieve the below ACSF level for each ACSF skills.
Learning 5
Reading 4
Writing 4
Numeracy 4
Physical Resources requirement:
Applicants must bring their own devices (Bring your own device - BYOD) to facilitate the training and assessment activities.

Pathways from the qualification

After achieving this qualification, individuals could progress to the Advance Diploma of Leadership and Management or other related qualification within the Business training package.

Employment Pathways from the qualification

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
Possible job title includes:
Business Manager
Administration Manager
Executive Officer
Program Manager
Program Consultant

Course Structure

To attain the qualification, 12 units must be achieved, consisting of:

  • 6 core units and
  • 6 elective units
Core Units
Unit Code Unit Description
BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness
Elective Units
Unit Code Unit Description
BSBPEF501 Manage personal and professional development
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBOPS504 Manage business risk
BSBWHS521 Ensure a safe workplace for a work area
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBXTW401 Lead and facilitate a team

Please note: The elective units may change without any prior notice. Refer to course strategies for updated information.

Placement Requirements



Assessment will usually commence in the session following delivery. As this is a competency-based program, assessment continues throughout the program until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed. Students will be required to perform in a range of assessment tasks including and not limited to:

  • Written Assignment
  • Demonstration
  • Role Play
  • Project
  • Case study

Course Credit (CT / RPL)

Credit transfer is a process that provides students with agreed and consistent credit outcomes for components of a qualification based on identified equivalence in content and learning outcomes between matched qualifications.

The recognition of prior learning (RPL) pathway is appropriate for candidates who have previously attained skills and knowledge from outside the formal education and training system and which includes work and life experience.

Students may apply for RPL or Credit transfers for any unit in which they can successfully demonstrate competency.


During the Diploma of Leadership and Management course at NTCA I learnt what my leadership style is and how it affects my ability to lead.
I also became aware of other leadership styles I could use. The piece on values was very thought-provoking, as I never realized until now how my values affect my decisions and behaviour. Time well spent.

– Priyanka Devi,

I felt the Diploma of Leadership and Management course in NTCA is very well structured. We had the opportunity to do some actual presentations, which I found helpful, as I learn when given the chance to practice. My Trainer showed us a lot of techniques we can use to persuade and influence others. The course was highly motivating and interactive. A refreshing experience!

– Maryam ZAREI,